Terms & Conditions

Our Business

www.bublshop.co.uk is owned and operated by:

Bublshop Ltd, Mere Road, Peacemarsh, Gillingham, SP8 4EU

01747 826900
sales@bublshop.co.uk

VAT number 181683193
Registered in England 08750528

Accessing bublshop

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without giving prior notice. We will not be liable if for any reason our site is offline at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you have registered on our site and we have provided you with a login and password these are for your use only and should not be shared with any 3rd party. We have the right to withdraw or disable your account or decline your order at any time if it is decided by us that you have breached or failed to comply with any of our terms and conditions.

Your Contract with bublshop

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order, once we have reviewed your order we will e-mail you again to confirm that we accept your order, and that a contract has been made between us.

In the unlikely event that the goods are no longer available, or that we have made a pricing error, we will advise you of this before we accept your order, no contract will be made between us unless confirmed by you that you are happy to proceed.

Your goods may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods. Whilst goods may be shown assembled they may require assembly by you.

Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.

This contract is covered by English law.

By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.

Ordering from bublshop.co.uk

Place an order on our site by selecting the product you wish to buy and adding it to your basket. If you are a trade customer you will need to register / log in to view prices tailored to you. If you are a trade customer and have not created an account or have failed to log in we reserve the right to process your order without discounts on that occasion, but please call 01747 826900 as soon as possible if this is the case.

If you would prefer to order over the phone please call 01747 826900.

Carriage charges will be displayed prior to you completing your order.

You will be required to pay for goods in full at the time of ordering.

We use secure payments facilities for all online transactions. We use 3D secure to ensure our site is secure and to minimise fraudulent transactions.
Any special promotions or offers are only valid for the specified time. Prices quoted on our website are in UK pounds. Value Added Tax is displayed before you checkout.

Once your order has been received by us, changes may not be possible, extra charges may be incurred and delivery may be delayed. This is at the discretion of bublshop, depending on the circumstances with any particular order.

We will advise you of the expected dispatch date.

Cancellations & Returns

If you wish to return your order you can do so within 7 days from the date you receive the order, items must be returned to us in the original packaging, undamaged, with your order details enclosed. Postage for returns will be at your own expensive and must be returned to bublshop ltd, Mere Road, Peacemarsh, Gillingham, SP8 4EU. We will refund the item value but not the original postage. The cancellation policy does not affect your legal rights.

If goods received are not as described we will offer you a redelivery of the correct items or a full refund including postage, if you would prefer. Please obtain proof of postage for any returns made to us.

Faulty Goods / Guarantees

If there is a problem with any of your items please notify us in writing or by email detailing the issues. Please send as much information as possible to include photos if applicable.

Certain products come with a manufacturer’s warranty, these warranties are not held by bublshop and the terms and conditions of these warranties can be obtained directly from the manufacturer or by bublshop by request.

The cost of returning goods to us is your responsibility, however on inspection we will refund your reasonable postage costs, providing that the goods are found to be faulty. If the goods are not faulty, we will return them to you, however you will be required to cover our postage costs.

Design service

Bublshop offer a full heating design service and can provide a full package MCS umbrella scheme for none MCS accredited installers.

Trade Accounts

When opening a trade account with us we can add discounts to some or all of the items on our site. This is at the discretion of bublshop and discounts can be amended or removed at any time, without prior notice. Some of the products that we sell require qualifications / accreditations. For safety & legal reasons we may ask you to provide proof that you have these qualifications / accreditations in place. We will in some instances need to know details of the installation, such as address and project specification before the order will be processed. This is in the interest of you, your customer, bublshop and the manufacturer. Please see the main Trade Account tab for full details.

Stock Levels

We endeavour to keep our site as up to date as possible. However there may be occasions where stock levels are incorrect. If this situation arises we will contact you as soon as possible to advise you. We will either offer you a substitute or a full refund.

Copyright

It is prohibited to replicate, store (in any format), download, amend, in anyway whatsoever without prior consent from bublshop.